Last minute no show and cancellations, and missed appointments not only take clients away from progressing towards their goals, they come at a huge cost to the clinician and the private practitioner. In just a span on one year, the last minute missed appointments attributed to a cost of $150 billion to the US healthcare industry.

 

Many families have a rather hectic work schedule and struggle to manage a work life balance. In the middle of a hectic work day and with the economic hardships that COVID-19 has brought to many of the families, it is indeed a struggle remembering all the upcoming appointments and also working on keeping them.

 

Here are some tips that will certainly help you improve your show-up rates and boost up consistent attendance. They will also help your clients make the most of the services that you offer and help you strengthen your relationship with your clients.

 

 

Text messaging has grown to be most common way of communication in the United States. It is quick, timely and preferred way of communication for many. A timely and friendly text reminder of your upcoming appointment can make the impact you are seeking.

 

To make it further useful, you want to include relevant fact of the upcoming appointment in the text message. Include what time and what location is the appointment and who is it for.